guest pass records & DROP-IN SOFTWARE

Guest passes and drop-in visits, organized

Issue guest passes and manage drop-in visits in Rezerv. This page does not market a full legal-document signing product.

Legally Binding onboarding completion
Instant Drop-In Payments
Self-Service iPad Kiosk
Guest passes and drop-in visits, organized
PROVEN RESULTS

Visitor Management That Protects Your Business

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guest passs Signed

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Gyms Using Rezerv

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% Faster Visitor Check-In

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Countries

CORE FEATURES

A Complete Visitor Experience

Legal

guest pass records

Capture legally binding completed during onboarding Every signature includes IP address tracking, a timestamp, and a PDF export — stored permanently on the visitor's profile.

Revenue

Drop-In Payments

Secure revenue before the workout starts. Visitors pay for their drop-in pass online or at the kiosk using Apple Pay, Google Pay, or card — with punch card options for frequent visitors.

Kiosk

Self-Service Kiosk

Turn an iPad into a self-service reception. Visitors tap, sign, pay, and check in — in under 60 seconds. Custom branding keeps the experience on-brand from the very first tap.

Safety

Risk Management

The system automatically flags any visitor who hasn't signed a guest pass before check-in. Automated prompts ensure no one trains unprotected — eliminating compliance gaps entirely.

Templates

Custom guest pass Templates

Create guest intake records, membership contracts, and cancellation forms using our visual editor. Paste your existing legal text, add required fields, and publish in minutes.

Conversion

Visitor-to-Member Tracking

Every drop-in visitor is captured in your database. Automated follow-up sequences convert first-time visitors into paying members without a single manual outreach from your team.

HOW IT WORKS

From First Visit to Paying Member — Automatically

The Paperless First Impression
First Contact

The Paperless First Impression

When a visitor walks in for the first time, Rezervs kiosk or a simple QR code takes them through the entire onboarding flow in under a minute. They sign the guest pass on their phone, pay for their drop-in, and check in — all before you've even said hello. There's no clipboard, no manual data entry, and no paper to file. Every visitor's details are automatically stored, searchable, and linked to their visit history from day one.
Liability Coverage You Can Actually Rely On
Protection

Liability Coverage You Can Actually Rely On

A paper guest pass stuffed in a filing cabinet doesn't protect you. Rezervs guest passes are legally binding, staff-managed, and permanently stored in the cloud with full audit trails. Every signature is timestamped, IP-logged, and accessible instantly from any device. If you ever need to retrieve a guest pass — for legal, compliance, or insurance purposes — it takes five seconds, not five hours of searching through paper files.
Turn One-Time Visitors Into Long-Term Members
Conversion

Turn One-Time Visitors Into Long-Term Members

A drop-in isn't just revenue for the day — it's a lead. Rezervcaptures every visitor's contact details and automatically triggers a follow-up sequence after their visit. A friendly message 24 hours later, a soft offer 3 days out, and a membership prompt after their second visit — all automated, all personal, all working while you're on the gym floor. The gyms seeing the highest conversion rates aren't working harder on follow-ups; they're automating them.
THE FULL TOOLKIT

Every Feature to Manage Visitors Effortlessly

From the first tap on the kiosk to the automated follow-up that converts them into a member, Rezervhandles every step of the visitor journey.

onboarding completion guest passs

Legally binding guest passes with IP tracking, timestamps, and cloud storage. Accessible instantly, forever.

iPad Kiosk Mode

Turn any iPad into a branded self-service reception. Visitors complete the full onboarding flow in under 60 seconds.

Contactless Drop-In Payments

Apple Pay, Google Pay, and card payments accepted at the kiosk or on the visitor's phone — revenue secured before they warm up.

Punch Cards & Multi-Visit Passes

Sell single drop-ins, 5-visit passes, and weekly punch cards. Credits track automatically with every check-in.

Unsigned guest pass Alerts

Automated flags alert staff when a visitor attempts to check in without a signed guest pass — no compliance gaps, ever.

Automated Follow-Up Sequences

Every visitor enters a conversion sequence automatically. Smart messaging at 24h, 72h, and 7 days turns drop-ins into members without manual outreach.

SUCCESS STORIES

Gyms That Ditched the Clipboard

CrossFit

"We had a filing cabinet full of paper guest passs going back 8 years. One insurance inquiry would take us hours to respond to. Now everything is digital, searchable, and retrievable in seconds. We also stopped losing drop-in revenue — the kiosk collects payment before anyone gets on the floor."

100% paperless in under 1 week

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Ryan O'Brien

Owner, Forge CrossFit — 280 Members

Yoga Studio

"Our drop-in conversion rate has gone from almost zero to about 28%. The automated follow-up after someone's first visit is genuinely brilliant — it sends a personal message at exactly the right time and we don't have to think about it."

28% drop-in to member conversion

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Stephanie Chen

Owner, Flow Yoga Studio — 150 Members

HIIT Studio

"The iPad kiosk at our entrance is a game changer. New visitors go through the entire check-in themselves while we're coaching a class. It looks professional, it's fast, and it means we never have to stop a session to sign someone in."

Zero missed guest passs since going digital

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Jake Mercer

Owner, Surge HIIT — 190 Members

guest passs & Drop-ins

"We host large-format workshops and fitness events with 80–120 walk-in participants. Before Rezerv collecting guest passs meant clipboards, lost forms, and a filing cabinet nobody trusted. Now every attendee signs digitally before they arrive and our events team is free to focus on the experience."

100% guest pass completion rate at large events

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Portia Ames

Owner, Ames Wellness Events — 160 Members

guest passs & Drop-ins

"Our drop-in rate from visitors to the area converts at 32% to monthly memberships. The drop-in experience through Rezervis so smooth — they see it and think 'my home gym doesn't work this well.' It's become an unexpected recruitment tool for new permanent members."

Drop-in to member conversion at 32%

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Isaac Perry

Owner, Perry CrossFit — 240 Members

guest passs & Drop-ins

"The self-service kiosk setup means a drop-in can walk in, tap through their guest pass, pay with their phone, and be in the class in under two minutes. No waiting, no interrupting staff. During our peak Saturday morning session we had six drop-ins process themselves while a single coach ran the class."

6 drop-ins self-processed in one session without staff

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Dana Marsh

Owner, Marsh Bootcamp Studio — 185 Members

guest passs & Drop-ins

"After a member had an injury and tried to claim they hadn't signed a guest pass, our guest pass records gave us a timestamped record with their IP address and digital signature. The claim was resolved within 24 hours. That one incident justified the entire cost of the platform."

Liability dispute resolved in 24 hours with digital records

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Scott Yates

Owner, Yates Athletic — 300 Members

QUESTIONS ANSWERED

Everything You Need to Know

No long-term contracts.

Ready to Go Paperless and Get Paid Upfront?

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