CUSTOMER SUCCESS STORIES

Stories From Owners Building Their Gyms with Rezerv

Discover how fitness professionals across the globe are growing their businesses, retaining more members, and saving countless hours with Rezerv.

SUCCESS STORIES

What Our Community Says

MG

Mark Ghitman

Platform

"Rezerv has been making it really easy to track and manage my business. I needed help on the weekend and their support team really helped me out. Life saver! 💪"

TQ

Tyler Q.

Platform

"I've operated CrossFit Gyms and boutique studios for the last 20 years. In 2025, we opted to move to Rezerv. It was a scary decision because migrating a few thousand accounts felt like a lot of exposure for our business. This is where their team text really shined..."

Albert Gonzales

Albert Gonzales

• CrossFit Owner
KJ

K J

Platform

"Very pleased with both the app and customer service. They answered quickly and solved my problem in a quick and efficient way."

Sarah Jenkins

Sarah Jenkins

• Bootcamp Founder
MP

Mike Peterson

Platform

"Since switching to Rezerv, our member retention has improved by 20%. The automated follow-ups are a game changer."

SA

Sarah Andrews

"I love how easy it is to schedule classes and manage instructors. It allows me to focus more on my yoga practice and less on admin."

Capterra
JD

Jason Davis

Platform

"The best WOD tracking out there. My members love the leaderboard feature, it really drives engagement in the box."

EM

Emily Moore

"Bootcamps require a lot of flexibility with drop-ins and class packs. Rezerv handles it all perfectly."

Capterra
RT

Robert Thomas

Platform

"Support is top-notch. Whenever I have an issue, they resolve it within minutes. The software itself is intuitive and robust."

JL

Jennifer Lopez

Platform

"Beautiful interface and very user friendly for my Pilates clients. They find booking specific reformers very easy."

Capterra
BM

Brian Miller

Platform

"Switched from a competitor and never looked back. The reporting is much deeper and helps me understand my financials better."

AS

Amanda Smith

Platform

"The staff app is fantastic. My trainers can manage their schedules and clients from anywhere."

PL

Priya Lal

Platform

"Rezerv helped me scale from a small studio to two locations. The multi-location management is seamless."

CJ

Chris Jones

Platform

"Automated billing has saved me hours of admin work every week. Now I can focus on training my bootcampers."

Capterra
NR

Natalie Ross

Platform

"The marketing tools included are amazing. We've increased our lead conversion significantly using the built-in campaigns."

MB

Marcus Brown

"Solid platform. It handles guest visits through to workout tracking. The community features are a big plus."

Capterra
LC

Lisa Chen

Platform

"I've tried other software, but Rezerv is by far the most aesthetically pleasing and easiest to use."

DR

Daniel Reed

Platform

"The outdoor class management features are great for my park bootcamp. Check-ins are quick and easy on mobile."

KK

Kevin King

Platform

"Integration with access control hardware was smooth. 24/7 access management is now completely automated."

Capterra
RA

Rachel Adams

Platform

"The waitlist feature fills my classes automatically. No more empty reformers!"

TB

Tim Baker

"Guest passes and drop-in flows helped us onboard visitors more efficiently."

Capterra
OM

Olivia Martinez

Platform

"Our members find the app very engaging. They love tracking their workouts and progress history."

JY

Jessica Young

Platform

"The simplified payroll for my instructors has been a huge time saver. Accurate and quick."

Capterra
AC

Aaron Clark

Platform

"Setting up recurring payments for my bootcamp members was a breeze. Cash flow is now predictable."

NK

Nathan Knight

Platform

"I appreciate the detailed analytics. I can see exactly which classes are performing well and adjust accordingly."

SG

Stephanie Green

"The best decision we made for our box. It professionalized our operations instantly."

Capterra
HM

Hannah Morris

Platform

"My students love the easy booking via the app. It's clean, simple, and works perfectly."

SV

Sophia Vance

"The studio management features are comprehensive. It covers everything I need to run my business."

Capterra
BW

Ben White

Platform

"Setup was super easy. The Rezerv team guided me through the entire migration process."

KA

Karen Anderson

Platform

"Communication with members is so much better now with the automated email and SMS features."

RP

Ryan Parker

"The programming tools are robust and flexible. Perfect for our ever-changing WODs."

Capterra
EF

Emma Foster

Platform

"The retention reporting helped me identify at-risk students and win them back. Invaluable."

LJ

Laura Johnson

"The point-of-sale system is quick and easy to use. Selling drinks and gear is a snap."

Capterra
CN

Chloe Nelson

Platform

"My clients appreciate the automated reminders. It has significantly reduced no-shows."

MW

Mark Walters

Platform

"We use the lead tracking board daily. It keeps our sales process organized and effective."

TS

Tara Stone

Platform

"Guest pass records are easy to find when staff need them."

Capterra
AL

Andrea Lane

Platform

"I love the ability to sell merchandise online and have clients pick it up in the studio."

GM

Gary Matthews

"The dashboards are great. I can see my revenue, active members, and attendance at a glance."

Capterra
PF

Paul Fenton

Platform

"Rezerv scales with you. We started small and now have 300+ members, and the system handles it easily."

MR

Monica Ray

Platform

"The customer success team is genuinely interested in helping you grow your business."

Capterra
LV

Lisa Vance

Platform

"The 'refer a friend' feature works wonders for growing our bootcamp community."

BD

Bill Dawson

Platform

"Dependable and feature-rich. I can't imagine running my gym without it."

SS

Susan Scott

"The workshop and event management tools are perfect for our weekend retreats."

Capterra
TH

Tom Harris

Platform

"The analytics help me spot trends in class attendance so I can optimize my schedule."

CW

Chris Walker

"Managing staff hours and payroll is no longer a chore. Rezerv handles the math."

Capterra
KV

Kathryn V.

Platform

"Helpful and efficient service."

AG

Adam Gelfand

Platform

"Exceptional Service from Tori, Carla and the Rezerv Team! We've been using Rezerv for quite some time, and we couldn't be happier with the platform. Tori and her team have been nothing short of amazing..."

Elena Rodriguez

Elena Rodriguez

• Yoga Studio Owner
CA

Charles A.

Platform

"Rezerv is my all-in-one solution, handling client experience and back office tasks. It tracks leads, manages clients, provides detailed reports, handles payroll, and keeps everyone in sync."

Capterra
�U

Ástrós Una

Platform

"Very good system and good service."

KM

Kristen Miller

Platform

"Gym owner here- We've been using Rezerv for the last 14 years. They offer a great service!"

DB

David B.

Platform

"Rezerv allowed us to consolidate 3 different tools into one. We save about $400/month and everything is integrated. The whiteboard feature for CrossFit is exactly what we needed."

No long-term contracts.

Ready to Start Your Own Success Story?

Request temporary demo access to explore Rezerv for your business. No credit card required to submit a request.